Bosch FAQs: Your Guide to Answering Common Questions About Bosch Products

Bosch offers a wide range of tools that are useful across various industries. This includes power tools, measuring tools, and accessories. In our power tools section, you will find different selections of drills, saws, grinders, sanders and so much more. We are known for our cordless power tools. We also offer powerful batteries that can last long.

For our measuring tools, you will find a number of laser distance meters, and thermos cameras, among others. We also offer a range of accessories such as saw blades, drill bit sets, and screwdriver sets to help users get the most out of their Bosch tools.

Bosch is a world-renowned brand for its reliable and top-quality tools. Every Bosch tool is designed to meet the needs of not only professionals but also DIY enthusiasts. They are designed to make the work a lot easier and to keep up with the demanding work of various industries from construction and automotive to woodworking and metalworking.

BoschbyBGE is happy to share that we have expanded our payment options. You can now choose from Paypal, Visa, Master Card, ShopeePay, BPI, GrabPay, Gcash, Union Bank (UBP), and RCBC when you place your orders.

When you're ready to complete your order, you'll be prompted to choose your preferred payment method during the checkout process. Simply click on the payment method you wish to use to access the details needed for payment processing.

We offer the option to pay with PayPal for added convenience and security. Simply select the PayPal payment option during checkout, and you'll be redirected to the PayPal website to complete the payment.

If you've experienced a deduction from your PayPal account but your website order hasn't gone through in our system, you can follow these following tips:
a. Refresh the page and Check the order status: Sometimes, webpages may experience temporary glitches or delays in updating the order status. Try refreshing the page then sign in again to your account. On your dashboard, look for the order you attempted to place using PayPal and check the order status. If you still cannot find your orders, proceed to the next step.
b. Contact our customer support team: Reach out to our customer support immediately. Fill out the Contact Us form or directly call us at (+63) 917-708-4382. Provide them with the order number and explain the issue you encountered with the PayPal payment. If we receive your payment, we will send you a confirmation and process your orders immediately.
c. Check PayPal Resolution: If payment is not received, please contact PayPal customer support. Log in to your account and check the PayPal Resolution Center for any open cases or notifications related to the transaction.

During the checkout process, select Gcash as the payment method and copy the necessary account details including the account name and Gcash number to proceed with payment.

To complete your purchase with your bank, select it from the available payment methods at checkout. Then, click on “Pay now” at the end of the page. You will be directed to your Credit/Debit Card page. Enter the required information accurately to finalize your payment.

Absolutely! We use industry-standard encryption protocols to protect your data and your payment information. Also, we do not keep your payment details on our servers.

Generally, Bosch offers a one (1) year warranty on its products. However, this varies depending on your product. You may get a longer warranty on other Bosch items.

Yes, we have several service centers in the Philippines. Check out our service center page to find the nearest centers to you. https://boschbybge.ph/pages/service-centers

For questions and concerns, you can contact our customer service team at boschofficial2019@gmail.com. You can also use our contact form. We will do our best to respond as quickly as possible.

Signing up for a Bosch account is easy, follow these simple steps to create an account on our website:

1. Go to https://boschbybge.com home page and click on the "Sign-in" button located at the top-right corner of the page.
2. Click on the “Create Account” button.
3. Fill in the required details such as your First name, Last name, email address, and your preferred password.
4. Click on the "Create Account" button to submit your details.
5. Log in to your Bosch account using the credentials you entered.
6. Update your address and contact details in your account profile to complete the registration process.

If you encounter any issues creating your account or need further assistance, do not hesitate to contact the customer support team for help.

Yes, Bosch by BGe is available on Shopee and Lazada. You can visit our official store on Shopee and Lazada using the following links:

Bosch's official store at Shopee: https://shopee.ph/boschbybge

Bosch's official store at Lazada: https://www.lazada.com.ph/shop/bosch-power-tools-by-bge/?path=index.htm

Once you check out your order, our team prepares your item(s) for shipping. We aim to ship out all orders within 1-2 working days after they are processed. However, delivery times may be affected by different factors.

We will do our best to keep you informed of any updates on your status. Please contact our customer support for any questions and shipment concerns.